How to install a Dymo printer with Dymo Connect

Important: Please ensure that the Dymo printer and/or Dymo Label software and

Connect are not installed on this computer before you begin the procedure.

For the uninstall procedure: https://support.alix.ai/portal/en/kb/articles/how-to-uninstall-dymo-software

 Install Dymo Connect software for Windows

   on the computer

1. Download Dymo Connect software at: https://www.dymo.ca/support?cfid=user-guide 

   
   

   

   
   

   
   

   
   
2. Start the software installation by double-clicking the downloaded file.
   
   
   
   
3. Follow the install steps.
   
   
1. Choose your installation language
   
   
   
   
2. Download the following programs (if required)
   
   
   
   
   
3. Click Next
   
   
   
   
   
4. Accept the terms and conditions and click Next
   
   
   
   
   
5. Choose your installation location and click Next
   
   
   
   
   
6. Click Next
   
   
   
   
   
7. Click Install
   
   
   
   
   
8. Click Finish to open the software
   
   
   
   
   
4. After the installation is complete, you should have the active Dymo service on your computer
   
   
   
   

 Connect the printer to the computer

1. Connect the power to the printer.
   
   
2. Connect the printer to the computer.
   
   
3. Windows should detect the printer and install it automatically.
   
   
4. Following the installation, you should be able to access your printer in Windows:
   
   
   
   
   
   

 Test printing in ALIX

1. Following the previous steps, test printing in ALIX with one of these methods :
   
   
1. Print a location in warehouse's configurations :
   
   
   
   
2. Print an inventory in inventory module :
   
   
   
   
3. Print a card in operations module : 
   
   
   
   
   
2. After following theses steps, contact ALIX support if you need additional help.

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